01
Getting started
What Agentous is and who it's for.
- What is Agentous?
- Agentous is an independent platform that ranks Canadian real estate agents by verified transaction data — closings, list-to-sale ratio, days on market, and consistency — rather than by advertising spend. We cover every active agent in Canada and make the rankings freely available to home buyers and sellers.
- Is Agentous free for consumers?
- Yes. Agentous is completely free for home buyers and sellers. We don't charge to search, view profiles, contact agents, or leave reviews. Agents pay an annual subscription to claim their profile, but their ranking position is determined entirely by transaction data — never by what they pay.
- How is Agentous different from Realtor.ca or Zillow?
- Realtor.ca is built for browsing properties; Zillow is primarily a property listings platform with a pay-per-lead agent program. Agentous specifically solves the agent-selection problem: ranking every Canadian real estate agent by their actual transaction record so consumers can choose with confidence. We don't list properties — we rank the people who help you buy and sell them.
- Which Canadian cities does Agentous cover?
- Every city, town, and neighbourhood in Canada. Our database includes more than 1,840 Canadian municipalities across all ten provinces and three territories. Coverage depth varies by market: larger urban centres like Toronto, Vancouver, Calgary, Montreal, and Ottawa have the deepest data; smaller communities are added as transaction volume becomes statistically meaningful.
- Do I need to create an account to use Agentous?
- No. All agent rankings, profiles, market data, and search functionality are publicly accessible without signing in. Accounts exist only for real estate agents who want to claim and manage their profile.
02
Finding an agent
Searching and choosing.
- How do I find the best real estate agent in my area?
- Start from your city's rankings page (e.g. Toronto, Vancouver) or your specific neighbourhood. Each page lists the top-performing agents by transaction data, with their specialties, areas served, and verified stats visible. Use filters to narrow by specialty (luxury, first-time buyer, investment, etc.) and read the agent's profile before reaching out.
- What do the stats on an agent profile mean?
- Total Sales is the number of closed transactions over the last 24 months. Volume is the total dollar value of those sales. List-to-Sale Ratio is the percentage of list price at which the agent's listings close (over 100% means consistently above asking). Avg Days on Market is how long their listings take to go firm. Rank in City reflects the agent's position relative to all other active agents in the same market.
- What's a good list-to-sale ratio?
- In Canada, top-decile agents consistently maintain a list-to-sale ratio above 102%, meaning their listings close above asking on average. Anything between 98% and 102% is solid. Below 95% suggests the agent regularly overprices or struggles to negotiate. The metric is most useful viewed alongside days on market — a high ratio over fewer days is stronger than the same ratio over months.
- How many agents should I interview before choosing?
- We recommend interviewing two to three agents whose rankings and transaction data already match your needs. Use Agentous to identify the shortlist, then meet each in person to assess fit. Avoid the common mistake of interviewing five or more — past three, you're shopping personality, not capability.
- Why don't I see a specific agent in the search results?
- Possible reasons: (1) The agent doesn't have enough closed transactions in the last 24 months for our ranking algorithm to score them reliably; (2) They've recently changed brokerages and we're updating their record; (3) They're licensed in a market we haven't fully indexed yet. Use the search bar with their name directly — every active Canadian agent has a profile, even if they don't appear in top rankings.
- How often do rankings update?
- Rankings refresh monthly, on the first business day of each month. Transaction data flows in continuously from MLS boards and provincial land registries; the monthly cadence gives a stable reference point between updates and reflects sustained performance rather than single-month spikes.
03
How rankings work
The methodology behind the numbers.
- What data do you use to rank agents?
- Verified, closed transactions from MLS boards and provincial land registry systems — the same authoritative sources that brokerages and tax authorities rely on. We do not use self-reported numbers, agent surveys, or unverified review counts to determine rank.
- Which metrics matter most in the ranking?
- Four signals carry the most weight: total transaction volume (tier-adjusted), list-to-sale ratio, average days on market, and consistency across multiple years. Volume alone is insufficient — a high-volume agent with poor ratios scores lower than a smaller-volume agent with excellent ratios.
- Can agents pay to rank higher?
- No. Subscription tier has zero effect on ranking position. This is the central promise of Agentous: rankings are determined entirely by what an agent has actually closed, never by what they pay us. We will never accept advertising or paid placement.
- Is the ranking methodology public?
- Yes. Our full methodology is published on the About page, including the four factors used, the weighting approach, and the 24-month rolling window. We publish methodology updates whenever they change, and the algorithm changes only for transparent, methodological reasons — never for commercial ones.
- I'm an agent — what if my transaction data is wrong?
- Sign in to your dashboard and submit a dispute through the listing or transaction in question. Our team reviews every dispute against MLS records and provincial land-registry filings, typically within five business days. Disputed transactions may be re-attributed, corrected, or marked unverified pending review.
04
Reviews & profiles
How reviews work on Agentous.
- How do I leave a review for an agent?
- Visit the agent's profile and click 'Leave a review' in the Client Reviews section. Submit your rating, a short written review, and your email for verification. Reviews go live once you confirm your email. Most published reviews appear on the agent's profile within an hour.
- Can agents hide or delete negative reviews?
- Agents can flag a review for moderation if they believe it's spam, fraudulent, or violates our review guidelines — but they cannot directly hide a legitimate review. Our moderation team reviews every flagged report. Genuine reviews about a real transaction remain published, even when critical.
- Can agents reply to reviews?
- Yes. Verified agents can publicly reply to any review on their profile. Replies appear directly under the original review and are visible to anyone viewing the profile. We encourage thoughtful, professional responses — they tell future clients more than the review itself.
- How do you verify that reviews are real?
- Every review requires email confirmation before it's published. We cross-reference reviewer email patterns to detect duplication and coordinated review campaigns. Reviews that fail verification or appear inauthentic are not published. Agents found gaming the system risk suspension of their listing.
05
Contacting an agent
What happens after you reach out.
- How do I contact an agent through Agentous?
- Each agent's profile shows their direct email and phone. You can also use the 'Request more information' button on any of their listings or the contact card on their profile. Your message goes directly to the agent — Agentous does not insert itself in the conversation.
- Is my inquiry anonymous?
- No — the agent receives your name, email, and any message you wrote. This is by design: real estate professionals need to know who they're talking to in order to respond usefully. We never share your contact details with anyone other than the agent you specifically contacted.
- How quickly will the agent respond?
- Most verified agents respond within four hours during business days. Some respond within minutes. If you haven't heard back within one business day, you can contact a second agent — most consumers do, and we recommend it for high-stakes transactions.
- Does Agentous charge me for connecting with an agent?
- No. There are no fees, referral charges, or commissions taken by Agentous when you connect with an agent through our platform. The agent pays their annual subscription; you pay nothing. The full commission you ultimately pay at sale goes entirely to your real estate brokerage.
- What if I contact an agent and they don't respond?
- First, give them one business day — agents are often in showings or appointments. If you still haven't heard back, contact a second agent from the same city's rankings. We track response patterns and use them as a signal in our agent rankings; unresponsive agents see their ranking decline over time.
06
Privacy & data
What we collect and how it's used.
- What information does Agentous collect about consumers?
- Only what you provide: contact details when you message an agent, your review content if you submit one, and standard analytics like pages visited and approximate city-level location. We never sell consumer data, and we don't run advertising trackers on the site. Full details are in our Privacy Policy.
- Who sees a message I send to an agent?
- Only the specific agent you contacted. We do not share your inquiry with multiple agents (the way some lead-generation platforms do), we do not resell consumer leads, and your message is not used for our marketing.
- How do I delete my data from Agentous?
- Email [email protected] with the email address you've used to contact agents or leave reviews. We'll delete your associated records within thirty (30) days and confirm in writing. Note that anonymized analytics data may persist in aggregated form per our Privacy Policy.
07
About agents
Common questions about how agents use Agentous.
- Is every Canadian real estate agent on Agentous?
- Yes — every active Canadian real estate agent has a profile, built automatically from public transaction data. Some agents have 'claimed' their profile (a paid subscription that lets them customize it and respond to inquiries); most have not. Both claimed and unclaimed agents appear in rankings.
- What does it mean if an agent has 'claimed' their profile?
- A claimed profile means the agent has verified their identity, customized the photo and bio, can directly receive inquiries from consumers, and can publicly reply to reviews. Claiming has no effect on the agent's ranking position — the data is the same either way.
- Why can't I message an unclaimed agent through Agentous?
- Unclaimed profiles don't have a verified contact route. We show the agent's MLS-listed brokerage and public contact information when available, but we don't route messages to unclaimed profiles to avoid leads disappearing into a void. If you want to reach an unclaimed agent, contact their brokerage directly.
- Why is one agent shown as 'recommended' over another?
- We don't have a 'recommended' or 'promoted' status. The ordering you see on every page is purely the data-driven ranking. We never accept payment to feature an agent, and we never modify rank based on subscription tier.